MSD Animal Health logo
MSD Animal Health logo
Black and white cat and brown puppy framed in a colorful circular border.
Bravecto Rewards logo

Treat with BRAVECTO
and Get Rewarded

Terms and Conditions

The following Terms and Conditions apply to and govern the BRAVECTO Rewards program which is a customer rewards program managed and conducted by Intervet Australia Pty Ltd (ABN 79 008 467 034) trading as MSD Animal Health (“MSD”) for the benefit of our customers (“Customer” or “you”). The BRAVECTO Rewards program is a veterinary clinic exclusive program to reward customers for purchasing BRAVECTO Chew, BRAVECTO 1-Month, BRAVECTO Plus or BRAVECTO Spot-on products. Each time you purchase one of these BRAVECTO Products (a single BRAVECTO Chew, a single BRAVECTO 1-Month, a single BRAVECTO Plus pipette, a single BRAVECTO Spot-on for Dogs pipette or a BRAVECTO Spot-on for Cats 2 pipette pack) you earn a stars for any of those products. Collect 4 stars to earn a free BRAVECTO Product, corresponding to your purchases.

Definitions

Free BRAVECTO Product – refers to a complimentary single BRAVECTO Chew, a single BRAVECTO 1-Month, a single BRAVECTO Plus pipette, a single BRAVECTO Spot-on for Dogs pipette or a BRAVECTO Spot-on for Cats 2 pipette pack.

Claim – refers to the FREE BRAVECTO Product redeemable at participating veterinary clinics.

Claimant – refers to the Customer who created the BRAVECTO Rewards account.

Star – refers to a single BRAVECTO Product purchased.

  1. Information regarding the BRAVECTO Rewards offer and how to claim forms part of these conditions. By participating, Claimants accept these conditions and the decisions of MSD which are final. Nothing in these conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  2. Participation is open only to Australian residents aged 18 years or older.
  3. The BRAVECTO Rewards program within the BRAVECTO mobile application, begins when the application is installed, an account is set up with a reward card and an initial BRAVECTO Product purchase receipt is uploaded to the reward card.
  4. To be eligible to receive one (1) free BRAVECTO Product Claimantsmust:
    a. Install the BRAVECTO Rewards mobile application and complete account set up, including but not limited to, nominating their participating veterinary clinic;
    b. Purchase four (4) doses of BRAVECTO Chew, BRAVECTO 1-Month, BRAVECTO Plus or BRAVECTO Spot-on for Dogs OR purchase (4) packs of BRAVECTO Spot-on for Cats (Qualifying Purchase);
    c. Upload a proof of purchase receipt within the application account for each BRAVECTO Product purchased. One (1) star will be allocated to the reward card per BRAVECTO Product purchased.
    d. Rewards cards are issued for one particular BRAVECTO Product only, but you can have multiple rewards cards if you purchase multiple BRAVECTO Products. Stars can only be allocated once per transaction but you can earn more than one star in each transaction).
    e. Receipts will be reviewed and validated within (3) business days following the receipt being uploaded and submitted through the BRAVECTO Rewards mobile application.
    f. Receipts must include details of the participating veterinary clinic, date of purchase and BRAVECTO product(s) purchased. Receipts that do not include these details will be deemed invalid.
    g. Once 4 stars have been earned for any rewards card and proof of purchase is validated in the BRAVECTO Rewards mobile application, the participant will receive a claim voucher to redeem their free fifth dose of BRAVECTO Product at their participating veterinary clinic.
    h. Stars will expire 30 months from the date of the transaction in which they were earned.
  5. Participants must claim their complimentary Dose from their participating veterinary clinic on presentation of the Claim voucher within the BRAVECTO Rewards mobile application. All Claims will be provided by the veterinary clinic, subject to the clinic’s available stock.
  6. Claim vouchers will expire 18 months from the date they are issued. Claimants are able to view the date the gift card ceases to be redeemable in app.
  7. Multiple claims on the same Qualifying Purchase are not permitted.
  8. On a monthly basis MSD will reimburse participating veterinary clinics for the complimentary BRAVECTO Product they provided to claimants based on the data processed within the mobile application for the previous month.
  9. MSD accepts no responsibility for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected claims or correspondence, whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  10. Each Claimant is responsible for paying for the costs and taxes associated with participating in the promotion.
  11. MSD and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion, other than MSD’s obligation to reimburse the veterinary clinic for valid Claims and except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  12. Once any BRAVECTO product has left the participating veterinary clinic premises, MSD and its agencies and companies associated with the offer will not be responsible for any delay in delivery, loss or damage to the product.
  13. MSD may require Claimants to verify their claim and provide proof of identity, proof of age, proof of residency at the nominated address and proof of purchase, in each case to the reasonable satisfaction of MSD.
  14. If a claim is deemed not to comply with these conditions of entry, the claim will be discarded. No correspondence will be entered into.
  15. MSD may choose to verify the validity of claims, and in its sole discretion, disqualify any and all claims from, and prohibit further participation in this promotion by, any person who tampers with or benefits from any tampering with the claim process or with the operation of the promotion or acts
  16. in violation of these conditions, acts in a disruptive or dishonest manner or acts with the intent to annoy, abuse, threaten or harass any other person.
  17. Product is not transferable or exchangeable nor can it be redeemed as cash.
  18. If for any reason any aspect of this promotion is not capable of running as planned, including, by reason of infection by computer virus, mobile network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of MSD which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, MSD may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected claims.
  19. MSD accepts no responsibility for any tax implications that may arise from receiving the product.
  20. The BRAVECTO Rewards program will only accept BRAVECTO Chew, BRAVECTO Plus and BRAVECTO Spot-on receipts for purchases dated on or after 1 July 2021. Any receipts for purchases dated prior to 1 July 2021 are not eligible.
  21. The BRAVECTO Rewards programwill only accept BRAVECTO 1-Month receipts for purchase dated on or after 1 October 2024. Any receipts for purchases dated prior to 1 October 2024 are not eligible.
  22. Privacy Statement.
    Intervet Australia Pty Ltd trading as MSD Animal Health (“MSD”) will collect, record and use your first name, last name, email, mobile number, BRAVECTO proof of purchase and any other information you provide us in connection with the BRAVECTO Rewards program (please note some of this information may be personal sensitive information) (“personal information”) for the purposes of processing this rewards program. We may conduct data analytics on the personal information you provide, including to help us improve our services and customise information for you. If you choose not to provide us with your personal information, we may not be able to fulfil these purposes. We will keep your personal information for only as long as is necessary to carry out the purposes described above (unless we are required or permitted by law to hold the information for a longer period). We may disclose your personal information to organisations who assist us and our affiliated companies (which may be located in other countries including the United States, United Kingdom, Singapore, South America, Poland, China or India). If you would like to know more about our privacy policy, including how to access and seek correction of the personal information MSD holds about you, how to complain about a breach of the Australian Privacy Principles, and how MSD handles such complaints, please go to https://www.msdprivacy.com/au/en/index.html or contact our Privacy Officer at: Locked Bag 2234, North Ryde, NSW 1670, T +61 2 8988 8000, E msd_privacy_office@msd.com.

Copyright © 2024 MSD & Co., Inc., Rahway, NJ, USA and its affiliates. All rights reserved. MSD Animal Health. ABN 79 008 467 034. Toll free: 1800 230 833

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